Jarbake is a game by Shon Pazarker, working as Equival. You can delete your account and your saved progress in the game, or by email without the app.
In the game
Open Jarbake and go to Settings > Account > Delete account.
Without the app
Email [email protected] and ask us to delete your Jarbake account. Tell us which sign-in you used: Sign in with Apple or Sign in with Google. We answer within one month (Privacy Policy, section 8).
What is deleted, and when
In the game: Settings > Account > Delete account. You are shown what is deleted: your account, your levels and
stars, your boosters, and your settings and stats on this phone. For a signed-in account, the game first asks you
to confirm your sign-in on the phone (for Sign in with Apple this yields Apple's one-time code), then sends one request
to our server (POST /v1/account/delete) with your sign-in token and, when there is one, that code. The server deletes
your saved progress documents in Cloud Firestore and your Firebase Authentication account, and for Sign in with Apple
revokes the link with Apple. Every account deletion uses this same request, including the one the app runs for a child
(section 9), and the request carries no age and no reason: the server does not record why an account is deleted. Backups are erased within 180 days. Deletion needs an internet connection; if it is interrupted,
the game finishes it the next time it starts. As part of deleting, the game turns off statistics and crash reports,
asks Google to delete the Firebase installation ID, and resets the analytics ID before it removes its record of your
choices, so the next launch asks again and collects nothing before your answer. A guest has no account on our servers;
deleting the guest data removes it from the device, except the age answer, which stays until you uninstall the app (section 6). If you reinstall as a guest, progress cannot be restored.
Past statistics. Statistics and crash data are not tied to your account, so deleting your account does not by itself delete them. We cannot find that data by name. Before the game resets the analytics ID (when you withdraw consent or delete your account) it shows you the ID with a Copy button, with the line "Send this ID to [email protected] to erase past statistics". If you send us that ID we ask Google to delete the data for it and do so within one month. Otherwise it is deleted automatically after the periods in section 6. Once the ID is reset we can no longer find your data.
How long data is kept
| Data | Kept |
|---|---|
| Account (Firebase Authentication) and saved progress (Cloud Firestore) | Until you delete your account. Then the account and the save document are deleted from live systems, and from Google's backups within 180 days (Google's stated maximum; some of it is usually gone sooner). |
| Sign-in logs (Google) | Sign-in IP addresses are kept by Google for a few weeks. |
| Firebase installation ID (Google) | Kept by Google until the installation is deleted. When you withdraw consent or delete your account, the game asks Google to delete it. Google then removes related data from live and backup systems within 180 days. If a sign-in service is still in use, Firebase may create a new installation ID. Google also deletes an installation it has not heard from for about 270 days, though it does not promise this as a fixed rule. Deleting the game from your phone does not by itself delete the ID at Google. |
| Apple token and sign-in token (Cloudflare Worker) | Not stored. The deletion service logs only a request number, the route and the result code, never your token, code or ID; those logs are kept up to 7 days (3 days on Cloudflare's free plan). A count of requests with no identifiers is kept 3 months. |
| Settings-file requests (Cloudflare) | Set by Cloudflare under its own terms; we do not hold the IP addresses. |
| Usage statistics in Google Analytics | 2 months event-level retention. |
| Exported statistics in BigQuery | 60 days, then deleted automatically. |
| Crash reports | 90 days in Google's live systems, after which Google starts removing them; removal from Google's backups can take up to a further 180 days. |
| Records of your privacy choice and the signed-in-earlier flag | Stored on your device. Deleting the game removes them. When you delete your account the privacy choice is removed and asked again at the next launch. |
| Your age answer (an "asked" flag and the age group) | Stored on your device only, until you uninstall the app. Signing out or deleting your account does not remove it. The reason is child protection: if it were erased, a player whose phone said "under 13" could be offered sign-in or statistics again just by answering Apple's question differently. It is never synced, sent, logged, or tied to your account or analytics ID. |
| A temporary deletion marker | If an account deletion cannot finish (for example you are offline), the game keeps a marker on the device until it finishes. It holds a one-way scrambled tag of your account ID, made with a random salt, so the game can finish deleting the right account. It never leaves the device and is removed when the deletion finishes. |
If you decline statistics, nothing is collected. If you turn statistics off later, collection stops; data already collected is kept until its period ends unless you ask us to delete it (section 8).
The full details are in the Privacy Policy.